Your Questions, Answered!

GENERAL

How does JET Card work?

Basically, it is a physical Smart Card that has a built-in wireless chip that transmits your digital profile to the receiver's phones via Near-Field Communication (NFC). Simply hover or tap the card near the receiver's phone and it will open up your digital profile.

Older model phones without NFC can scan the QR code on the card with their camera to view the profile.

Additionally, you can also share your digital profile virtually as a URL link or a digital QR Code.

What is the difference of JET Card to traditional paper business cards?

Compared to paper business cards, your JET Card is:

1. 100% Contactless - you can share via NFC or QR code

2. Re-usable - imagine spending 500 pesos for 100 pcs disposable paper business cards just to find yourself reprinting after you gave away all those pieces.

3. Shareable digitally - you can share it via email, messaging, QR code

4. Sustainable and recyclable - It reduces paper wastage

5. Updatable digitally at anytime by yourself - no need to reprint if you have changes in your credentials.

Can I customize my own JET Card with my layout and logo?

Yes we do accept fully-customizable design options! Please send us a file of your company or brand logo. In addition, please specify the desired typeface and brand color (hex code). OR Send us a pdf file or a photo of your current business card, and we'll duplicate it exactly as it is.

However, if you do not have a layout of your desired business card, just send us your logo, and we'll design the layout for FREE.

What can I display on my profile?

Your JET Card profile is divided in to 4 sections - EXPERIENCE, SOCIAL LINKS, FINANCE, & CONTACT DETAILS.

1.   CONTACT DETAILS: Name, Bio, Phone Number, Email Address, Home Address, Viber

2.   EXPERIENCE: Job Title, Company Name, Company Website, Office Number, Company address

3.   SOCIAL LINKS: Facebook, Instagram, Tiktok, LinkedIn, Youtube, Other links

4.FINANCE: User may add up to 2 QR code photos of their local PH banks.

How do I build my digital profile?

The process is very simple and straightforward. It is similar to setting up a social media account. You will receive a setup instructions along with your order. There are also video tutorials uploaded in our Facebook page, Instagram, and TikTok.

If you still need help in building your profile. We would gladly help you, just email us at support@jetcardph.com, OR chat us in our Facebook page/Instagram: jetcardph.

Can I still edit my profile after the initial setup?

YES, OFCOURSE! When you receive your card, you can quickly set it up in under 10 minutes. After your initial profile is established, you can still access and make updates to your profile editor at any time and the changes will take effect immediately.

How secured is my data?

We regard your data security with utmost importance. Our servers are hosted in a secured location and maintain a state-of-the-art infrastructure that is encrypted at rest which uses AES-256 encryption algorithm that is virtually impenetrable. We enhance security by encrypting all incoming and outgoing traffic.

We do not ask for your sensitive information on our platform and we do not restrict nor compel you to display any particular information, the displayed information is entirely up to your personal choice. For example, if you do not wish to show your phone number, simply do not input and your phone number will not be displayed. The fields that you choose to display are only modifiable by you. 

Basically, we care about your data’s security and take great measures to ensure that it is well-protected within our platform.

How do I know if JET Card will work on my phone?

JET Card is compatible with all modern smartphones. There are 2 primary ways to share:

Tapping - this feature works with NFC-enabled devices, click here for the list of NFC-enabled devices. 

If your device is not within the list, it might also be that we missed it out from the list. A quick Google search will reveal whether your device has NFC included.

Scanning - Should your device not come with NFC or you prefer sharing via QR codes, every card comes with its own unique profile QR code which opens the same user profile as tapping would.

Do we need an app to use JET Card?

No app required. Your digital profile and subsequent profile editing are powered entirely on the device's web browser.

Is there a Minimum Order Quantity (MOQ)?

There is no MOQ for purchases through our webstore. Even for Custom-made designs! Unlike traditional paper name cards that requires you to purchase minimally 100 paper business cards

SHIPPING

How long before I receive my order?

After the order has been confirmed. We usually process the order (design, print, and pack) in 2-3 business days. And then our partner courier will pick the order from our warehouse and ship it directly to your place.

Courier lead time usually takes: 1-3 days for Metro Manila and some parts of Luzon, 4-6 Days for Visayas, and 5-7 Days for Mindanao and Island areas.

Do you ship internationally?

We are only currently shipping to the Philippines. We are not yet accepting international orders.

PAYMENTS

What are the payment options accepted?

We accept credit card payments from Visa, Mastercard

Other payment options that we accept includes: Gcash, Maya, GrabPay, BPI, BillEase, and Atome.

 Do you accept Cash On Delivery?

Yes! We do accept Cash-On-Delivery orders; however, since your JET Card is customized and is made-to-order. We are requiring customers to pay a downpayment of 100 pesos that will be deducted to your total COD payment. This is to prevent cancellation of orders. 

For example: You placed an order amounting P530 Cash-On-Delivery. You will pay P100 upfront and your COD payment upon receiving your order will only be P430. 

This payment is non-refundable should you wish to cancel your order. Kindly wait for our team to contact you after you place a COD order. Thank you so much!

CORPORATE

Do you accept Bulk orders?

Yes, we do provide bulk order options for companies and teams. Reach out to us at support@jetcardph.com or via our contact form here to inquire more.

Do you give bulk order discounts?

Yes! We offer special rates for bulk orders. Reach out to us at support@jetcardph.com or via our contact form here to check if you qualify for bulk order discounts.

Can I customize my own JET Card with my layout and logo?

Yes we do provide fully-customizable design options for your company or team. Please send us a file of your company or brand logo. In addition, please specify the desired typeface and brand color (hex code). OR Send us a pdf file or a photo of your current business card, and we'll duplicate it exactly as it is.

However, if you do not have a layout of your desired business card, just send us your logo, and we'll design the layout for FREE.

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